Choosing an Accredited Service Provider starts where accreditation stops.

This guide names no provider, by design.

This guide recommends no provider and ranks none. We are not an Accredited Service Provider, we resell none, and we take no fee, commission or referral payment from any of them. That is the point of it: the questions below are the ones we would want answered if we were signing, and they work the same whichever provider you end up with.

Before relying on any comparison site's shortlist, read how that site is paid.

Appointment falls due on 30 October 2026 or 31 March 2027.

With revenue of AED 50 million or more, by 30 October 2026, under Ministerial Decision No. 66 of 2026. Below that line, and for government entities, by 31 March 2027, under Ministerial Decision No. 244 of 2025. The Ministry's guidelines describe appointing as a signed contract first, then onboarding that you start yourself in EmaraTax, so the contract has to be settled before the deadline, not on it. Every date is on the timeline.

The official list is the Ministry's register.

The Ministry of Finance publishes the register of Accredited Service Providers under Article 16 of Ministerial Decision No. 64 of 2025. It is in alphabetical order and gives each provider's accreditation number, website and contacts. A second list on the same page names pre-approved providers that are still in final production assessment.

The register changes as providers are added, so we link to it rather than copy it. Check the exact legal entity on the contract you are offered against the register entry, and the accreditation number against the one the provider quotes.

Accreditation already settles six things.

You do not need to pay anyone to test these again. To be accredited, a provider must meet the conditions of Ministerial Decision No. 64 of 2025, as amended by No. 56 of 2026, and the Ministry's accreditation procedure:

• Be an active Peppol-certified service provider that has passed the OpenPeppol conformance tests.
• Deliver its service through a product that has been in operation for at least two years, with the experience of running it held by the provider or by a third party it uses.
• Hold a UAE trade licence, paid-up capital of at least AED 50,000, and Corporate Tax registration.
• Hold ISO 22301 for business continuity and, for the product, ISO/IEC 27001, with multi-factor authentication, encryption in transit and at rest, and regular security monitoring.
• Carry professional indemnity cover of at least AED 2.5 million, and crime and cyber fraud cover of at least AED 5 million each, from insurers operating in the UAE.
• Commit to 100 free e-invoice exchange and reporting services a year, counted from the date you sign its end-user agreement.

Accreditation lasts two years and must be renewed. If a provider does not renew in time, its accreditation ends on expiry and its links to every business it represents are revoked.

Accreditation leaves out whether the service fits your business.

The Ministry of Finance publishes its own considerations for choosing a provider: company history, product ownership, integration and data management, compliance and security, support and service levels, pricing, and scalability. The sections below turn those into questions with evidence attached.

Test the fit on your own ERP and invoices.

Accreditation proves a provider can exchange PINT AE documents on the Peppol network. It does not prove it can take data from your system. According to the Ministry of Finance, a provider may accept invoice data in a format agreed with you and convert it into the UAE XML format itself. So ask which formats and APIs it accepts, who builds the connector for your ERP, who maintains it, and what happens to it when your ERP is upgraded.

Then put your own documents through its sandbox, not its sample file: the scenario list from the readiness checklist, including credit notes, free zone and export invoices, and at least one invoice built to fail.

Find out whose product it is, and who supports it.

Since Ministerial Decision No. 56 of 2026, an accredited provider may use a product owned by a third party and may outsource its development, operation or management, provided it keeps full responsibility for the service. That is a legitimate model, and the Ministry's considerations ask about it directly: is the product the provider's own, and is support provided by the provider or sub-contracted?

Ask who you call at month-end, who fixes a fault in the product, and how long each takes.

Get the full price of every invoice in writing.

Ask for the pricing model in writing, whether per document, subscription or both, and whether received invoices, storage, onboarding of each group entity, the ERP connector and support are charged separately. Ministerial Decision No. 64 of 2025 requires accredited providers to commit to 100 free e-invoice exchange and reporting services a year, and the Ministry recommends making sure that allowance is written into your contract.

We publish no market prices. The per-invoice figures we found in vendor blogs varied too widely to be useful, and none traced to a primary source.

Rejections should reach your system as data.

On the network, the buyer's provider validates each invoice and sends back a message-level status. If validation fails, it sends a negative status to your provider and to the Federal Tax Authority, and does not report tax data for that invoice. Your provider forwards the statuses to you.

Ask how that status reaches your system: as a message your ERP can act on, or as an email someone has to notice. Ask who corrects the data, how a corrected invoice is resubmitted, and how you will see every invoice that is still unresolved. The Ministry asks you to agree an error-resolution governance model with your provider before go-live.

A provider outage puts a duty on you as well.

Under Ministerial Decision No. 243 of 2025, you, and not only your provider, must notify the Federal Tax Authority of a system failure within 2 business days. The guidelines expect providers to notify both you and the Authority of disruptions, and to exchange and report delayed invoices once service resumes.

Ask for the uptime commitment and support response times in the contract, how you will be told about an outage, and who files the notification.

Agree where the data lives, and the way out, before you sign.

E-invoices, credit notes and associated data must be kept for the period set by the Tax Procedures Law and produced to the Federal Tax Authority, complete and readable, when it asks. The decision says 'within the State', and the Ministry's guidelines read that as a test of access, not of where the servers are. You can contract your provider to store them, but the legal obligation stays with you. Ask where data is stored, for how long, in which format you can export it, and whether you keep access after the contract ends.

Ask how you would switch. The guidelines route changes in your circumstances through EmaraTax's reverification and offboarding processes, so ask the provider to show you what offboarding from it involves in practice. Ask what notice the contract requires and what exit costs. Ask when its accreditation is due for renewal, and what it will do if accreditation is ever terminated: it must tell its customers within 5 business days of being notified.

The contract has to hold all of it.

Most of what matters above only protects you if it is written down. Before you sign, check that the contract, not only the proposal, covers:

• The exact legal entity and its accreditation number, matching the register.
• The services included: sending, receiving, tax data reporting, storage, and onboarding of each of your entities.
• The full price schedule, with the 100 free e-invoice exchange and reporting services a year written in.
• Who owns and operates the product, and who provides support if any of it is sub-contracted.
• Uptime and support response commitments, and how and when you will be told of an outage.
• Where your data is stored, for how long, and how you get a complete export during the contract and after it ends.
• Notice, exit costs and help with offboarding, and what happens to your service if the provider's accreditation is not renewed or is terminated.

The insurance a provider must hold, AED 2.5 million of professional indemnity and AED 5 million each of crime and cyber fraud cover, is a floor set by the Ministry. It does not mean the contract passes any of it to you, so read the liability clause as well.

Every company in a tax group onboards separately.

Each person appoints one provider, for both sending and receiving. In a tax group, every member onboards separately with its own TIN and may choose a different provider. If you want one provider for the whole group, check its price per entity and that every entity's onboarding is in the plan.

The test plan on one page.

SolaryxDev works on the system behind the invoice.

Everything this guide tests happens between you and the provider. Before that, your own system has to produce a correct PINT AE invoice: complete master data, a mapping for every scenario you invoice, and a way to catch and correct rejections. That is the work we do, with whichever provider you appoint.

UAE e-invoicing readiness describes it, and the accounting firms page covers advising clients through the mandate. Or book a call.